• Resolved flavioaltimari

    (@flavioaltimari)


    After WP-User-Maganager plugin install, I did a logout from my site,
    but afterall was unable to login again.

    In Word Press, clicking in “Plugin”, “Customize”, and others, it redirects me to the login page, but, aways show the password was incorrect.

    Im able to login in WP, but in not in my own site.

    How to uninstall the plugin??

    The page I need help with: [log in to see the link]

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  • Plugin Author Alessandro Tesoro

    (@alessandrotesoro)

    Hi there,

    It looks like you’re using Jetpack to modify the login screen on your site. You can’t keep multiple plugins that modify the WP’s login system, they’re inevitably going to cause issues because the login system is “centralized”.

    You can either disable whatever module jetpack is using to login via WordPress.com or you need to disable WPUM. Also note: WPUM provides access via username and email or it can be restricted to one or the other. Have you tried to login with your username and/or your email?

    If the issue persists, and can’t login into your site’s admin panel, you need to disable WPUM via ftp. Login via ftp onto your host, navigate to wp-content/plugins/ and rename the wp-user-manager folder to anything else, this’ll disable the plugin.

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