Title: lost website
Last modified: August 22, 2016

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# lost website

 *  [wild miller](https://wordpress.org/support/users/wild-miller/)
 * (@wild-miller)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/lost-website-4/)
 * We just got a new computer and while trying to access my wordpress admin site
   to work on our webpage I believe I may have installed a newer version on WP than
   I previously had. Suddenly my entire website seems to have vanished. This site
   has been successfully running for 3 years or so and now typing in our address
   brings me to a blank wordpress blog page with the words “Hello world” at the 
   top.
 * Now when logged into my wordpress admin site all of our files and pages are no
   where to be found!
 * Any help out there?!?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Matt Knowles](https://wordpress.org/support/users/aestheticdesign/)
 * (@aestheticdesign)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/lost-website-4/#post-5440051)
 * It sounds like you installed a new version rather than updated the existing version.
   I’m not sure how you could do that from the WordPress admin interface.
 * Contact your hosting company and see if there is a backup they can restore.
 * It’s always a good idea to make your own backups from time to time just for extra
   safety.
 *  Thread Starter [wild miller](https://wordpress.org/support/users/wild-miller/)
 * (@wild-miller)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/lost-website-4/#post-5440073)
 * Thanks for your reply, I believe that your right. I installed WP from our hosting
   company because I was on this new computer and thought that was what I needed
   to do to work on the web site again. Later remembering how to login through the
   wp-admin page and realizing that I had lost everything.
 * `We work with Blue host, does anyone know if they keep backups in their systems?
   I will have to contact them in a few days because of a wedding and moving.
 *  [Matt Knowles](https://wordpress.org/support/users/aestheticdesign/)
 * (@aestheticdesign)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/lost-website-4/#post-5440103)
 * I wouldn’t delay too long. Bluehost’s web site describes their backup policy 
   in a very vague manner. (Basically up to their discretion) But they do state 
   that they don’t keep backups longer than 30 days.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘lost website’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Matt Knowles](https://wordpress.org/support/users/aestheticdesign/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/lost-website-4/#post-5440103)
 * Status: not resolved

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