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[resolved] Lost track of password and email used to create account on wordpress.org (25 posts)

  1. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Please need whelp with lost track of the email address and password used to create a user with username patsatech due to long inactivity.

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Is this a wordpress.com site or a self-hosted WordPress install?

  3. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Thanks for getting back. I am talking about WordPress.org account http://wordpress.org/support/profile/patsatech

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    You can just let the account lapse. Without some sort of validation from the email address that is currently listed on the account, there is nothing we can do to help.

  5. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Can i know whether the account is still active and what do you mean be lapse will the account get auto removed by system if yes whats the time frame. If the email in account is based on patsatech.com we have access to that domain.

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Can i know whether the account is still active

    If you are not using the account, then it's not active per se. We don't remove accounts here.

    If the email in account is based on patsatech.com we have access to that domain.

    Sorry - it isn't.

  7. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Can i mail you a list of emails that i might have used when this account was created. And do you need any other info that we can verify to get the access to account.

  8. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Also if possible can you let me know whether it is free mail or paid domain based email.

  9. esmi
    Forum Moderator
    Posted 2 years ago #

    Free.

  10. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Can you give me a hint on which free mail service was used so i can recall of the email address with them. That would be very helpful.

  11. esmi
    Forum Moderator
    Posted 2 years ago #

    Gmail.

  12. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Also can you check whether the password recovery emails didn't bounced. And is there any thing you might want me to verify.

  13. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Can i send you list of gmail accounts that i might have used.

  14. esmi
    Forum Moderator
    Posted 2 years ago #

    Sorry but no. We must be contacted via the email address on that account.

  15. rampatil
    Member
    Posted 2 years ago #

    Hi,

    But can you confirm that email are correct sent to the account on file and they are not bounced.

  16. esmi
    Forum Moderator
    Posted 2 years ago #

    No - we cannot verify email bounces.

  17. rampatil
    Member
    Posted 2 years ago #

    Hi,

    So is there any thing you might want me to verify. Like Name, DOB and i think there is a way to check whether emails are bouncing please take a look at http://wordpress.org/support/topic/cant-reset-password-for-user-on-wordpressorg?replies=26#post-2119609

  18. rampatil
    Member
    Posted 2 years ago #

    Hi,

    As i do have access to my email account from gmail that i might have used in back November 2011.

  19. esmi
    Forum Moderator
    Posted 2 years ago #

    We must be contacted via the email address on that account. You can contact me directly via esmi [at] quirm.net

  20. rampatil
    Member
    Posted 2 years ago #

    Hi,

    I will contact you from email addresses that i think i might have am mostly like used.

  21. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Can you please check your inbox.

  22. esmi
    Forum Moderator
    Posted 2 years ago #

    None of those email addresses matched the one on the account here.

  23. rampatil
    Member
    Posted 2 years ago #

    Hi,

    Last hint does it contain any special character like dot, underscore or something like that only answer yes or no. No need to be specfic you have really helped me by letting know what mail service i had used.

  24. esmi
    Forum Moderator
    Posted 2 years ago #

    No special characters.

  25. PatSaTECH
    Member
    Posted 2 years ago #

    Hi esmi,

    Thanks for all your help with the account recovery.

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