[resolved] Lost the Mention Facebook friends and pages boxes (4 posts)

  1. mr.omneo
    Posted 2 years ago #

    Installed the new version of the plugin but appear to have lost the mention friends and pages boxes. Anyone know how to bring them back, all the boxes are ticked in the social publisher tab


  2. Niall Kennedy
    Plugin Author

    Posted 2 years ago #

    Are you logged-in to your Facebook account? The mentions post meta boxes are hidden if it appears posting that data to Facebook would fail due to a lack of an associated account and/or proper permissions granted between your account and the application.

    You can remove application permissions and start fresh if you would like.

  3. mr.omneo
    Posted 2 years ago #

    I was logged in to facebook at the time. I went ahead and published the post but it failed to post on the Associated Page due to the dreaded 'expired token'.

    I'll try removing permissions and re-trying. Thanks.

  4. chriscoops
    Posted 2 years ago #

    I have this same problem, did removing permissions and retrying actually work?
    also, if i remove permissions how do you add them back again?

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