Title: Lost the editor Last modified: November 13, 2020 --- # Lost the editor * Resolved [brianwall99](https://wordpress.org/support/users/brianwall99/) * (@brianwall99) * [5 years, 11 months ago](https://wordpress.org/support/topic/lost-the-editor/) * I have a hosted WP site with Woocommerce and it was fine yesterday. today I discovered that the Woocommerce Product page fails to display the product data. It shows the product data headings, such as inventory but the links don’t work and there is nothing displayed on the right as normal. * I disabled all plugings, refreshed Woocommerce and even restored yesterday’s updraft backup. Still no joy. * I suspect an editor issue. I have the Classic plugin but activating or deactivating makes no changes. There is no sign of the block editor. * All existing products display with the product data correctly but these don’t appear in the edit window either. * Can I reinstalled my WP but keep my existing theme, setup and data please or some other solution? Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/) * (@fevered) * [5 years, 11 months ago](https://wordpress.org/support/topic/lost-the-editor/#post-13660704) * Hey there! * Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thread Starter [brianwall99](https://wordpress.org/support/users/brianwall99/) * (@brianwall99) * [5 years, 11 months ago](https://wordpress.org/support/topic/lost-the-editor/#post-13662102) * ``` ### WordPress Environment ### WordPress address (URL): https://ventura.gift Site address (URL): https://ventura.gift WC Version: 4.7.1 REST API Version: ✔ 4.7.1 WC Blocks Version: ✔ 3.6.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.6.3 Log Directory Writable: ✔ WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.34 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.23-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: 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wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 22 customize_changeset: 12 nav_menu_item: 13 oembed_cache: 1 page: 59 post: 2 product: 23 revision: 60 um_directory: 1 um_form: 3 user_registration: 1 wpr: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (10) ### Classic Editor: by WordPress Contributors – 1.6 Clear Cache For Me: by Webhead LLC – 1.5 Enable jQuery Migrate Helper: by The WordPress Team – 1.1.0 HappyFiles: by Codeer – 1.4 Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 1.9.3 Ultimate Member: by Ultimate Member – 2.1.12 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.34 Virtue/Ascend/Pinnacle Toolkit: by Kadence WP – 4.9.6 WooCommerce: by Automattic – 4.7.1-beta.1 WP STAGING: by WP-STAGING – 2.7.8 ### Inactive Plugins (3) ### Akismet Anti-Spam: by Automattic – 4.1.7 Hello Dolly: by Matt Mullenweg – 1.7.2 WP Super Cache: by Automattic – 1.7.1 ### Must Use Plugins (1) ### WP STAGING Optimizer: by René Hermenau – 1.3 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: ShoppingCart Version: 1.1.2 Author URL: https://themefreesia.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Action Scheduler ### Complete: 64 Oldest: 2020-10-27 14:49:26 +0000 Newest: 2020-11-13 20:58:14 +0000 ``` * Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/) * (@fevered) * [5 years, 10 months ago](https://wordpress.org/support/topic/lost-the-editor/#post-13673103) * Thanks for that! I can see you have a WP STAGING Optimizer plugin installed as a Must Use plugin. Was that also disabled when you did the conflict test? * Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/) * (@fevered) * [5 years, 10 months ago](https://wordpress.org/support/topic/lost-the-editor/#post-13703099) * Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Lost the editor’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [editor](https://wordpress.org/support/topic-tag/editor/) * 4 replies * 2 participants * Last reply from: [fevered – a11n](https://wordpress.org/support/users/fevered/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/lost-the-editor/#post-13703099) * Status: resolved