Title: Lost Subscribers
Last modified: May 29, 2018

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# Lost Subscribers

 *  Resolved [kcrothers28](https://wordpress.org/support/users/kcrothers28/)
 * (@kcrothers28)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/lost-subscribers-5/)
 * Hi,
 * I had a problem with a plug-in so deactivated and then reactivated my other plug-
   ins. When I reactivated Jetpack I had lost around 2100 subscribers!
 * Help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flost-subscribers-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Tracy](https://wordpress.org/support/users/tmmbecker/)
 * (@tmmbecker)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/lost-subscribers-5/#post-10341733)
 * Hi [@kcrothers28](https://wordpress.org/support/users/kcrothers28/),
 * Would you please deactivate and delete Jetpack and then reinstall? There’s an
   error in the Jetpack connection that’s preventing you from seeing the proper 
   numbers on your site.
 * Let me know when you’ve done that and I’ll take another look. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Lost Subscribers’ is closed to new replies.

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 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Tracy](https://wordpress.org/support/users/tmmbecker/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/lost-subscribers-5/#post-10341733)
 * Status: resolved