Title: Lost settings in update
Last modified: August 21, 2016

---

# Lost settings in update

 *  Resolved [seeker286](https://wordpress.org/support/users/seeker286/)
 * (@seeker286)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/)
 * I like this plug-in a lot, and the new features look great. However, my previous
   settings were lost in the upgrade – the form name, E-mail To addresses, field
   sizes, etc.
 * I should have been more careful and done a backup first. And, it’s a relatively
   simple form and not too difficult to restore: [http://stlwildones.org/contact-us/](http://stlwildones.org/contact-us/).
   However, I would have appreciated more warning.
 * [http://wordpress.org/plugins/si-contact-form/](http://wordpress.org/plugins/si-contact-form/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [MarcoBortolotti](https://wordpress.org/support/users/marcobortolotti/)
 * (@marcobortolotti)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/#post-4175657)
 * Same happened to me.
    I run dozens of WordPress sites and I’ve updates FSCF many
   times, and nothing bad has ever happened. But this latest update messed up all
   my fields! And I can’t even change the settings from FSCF control panel. When
   I save the settings they don’t get saved! Any fix coming?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/#post-4175659)
 * **[@marcobortolotti](https://wordpress.org/support/users/marcobortolotti/)**:
   It is impolite to interrupt another poster’s ongoing thread with a question of
   your own. It causes significant problems for the forum’s volunteers and prevents
   us from being able to track issues by topic. Please [post your own topic](http://wordpress.org/support/plugin/si-contact-form#postform).
 *  [MarcoBortolotti](https://wordpress.org/support/users/marcobortolotti/)
 * (@marcobortolotti)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/#post-4175671)
 * This thread’s title is “Lost settings in update”.
    I don’t think it is impolite
   to add an on-topic contribution to it.
 * Seeker286 says that all his settings were lost in the upgrade. So were mine. 
   Maybe knowing that Seeker286 is not the only one who would have appreciated more
   warning will make you FSCF guys a little more careful next time.
 * And, anyway, maybe to release a bugged upgrade was a tad impolite too. What do
   you think about that?
 *  [Mike Challis](https://wordpress.org/support/users/mikechallis/)
 * (@mikechallis)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/#post-4175686)
 * The first half hour of downloads yesterday had a bug that prevented the auto 
   import from version 3.xx routine from firing. Sorry for any inconvenience.
 * If that happened to you here is the help page:
    [http://www.fastsecurecontactform.com/forms-did-not-import](http://www.fastsecurecontactform.com/forms-did-not-import)
 *  Thread Starter [seeker286](https://wordpress.org/support/users/seeker286/)
 * (@seeker286)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/#post-4175735)
 * Hi Mike,
 * Thanks for the prompt response. I uninstalled and re-installed version 4.0.6,
   and it imported the previous settings perfectly.
 * I didn’t know about the backup feature, but that’s very handy too.
 * FYI, I installed the update this morning, so I’m not sure why there was still
   a problem. Hopefully it’s fixed now.
 * Thanks again!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Lost settings in update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/si-contact-form_dde2be.svg)
 * [Fast Secure Contact Form](https://wordpress.org/plugins/si-contact-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/si-contact-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/si-contact-form/)
 * [Active Topics](https://wordpress.org/support/plugin/si-contact-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/si-contact-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/si-contact-form/reviews/)

## Tags

 * [FS contact form](https://wordpress.org/support/topic-tag/fs-contact-form/)

 * 5 replies
 * 4 participants
 * Last reply from: [seeker286](https://wordpress.org/support/users/seeker286/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/lost-settings-in-update/#post-4175735)
 * Status: resolved