Title: Lost rating?
Last modified: August 22, 2016

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# Lost rating?

 *  Resolved [ameonna](https://wordpress.org/support/users/ameonna/)
 * (@ameonna)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/lost-rating/)
 * Hello.
    I’ve had a problem with last update: with version 1.78 of the plugin 
   all the votes on posts disappeared. If I check the manage ratings page, everything
   is ok, but when I load the page, votes do not load. An example: this page [http://www.asianfeast.org/recensioni/the-grandmaster/](http://www.asianfeast.org/recensioni/the-grandmaster/)
   if I look at the manage ratings, it appears to have 11 votes (3 registered and
   8 guests) but no vote is on post. I use this code:
 *     ```
       <?php if(function_exists('the_ratings')&&in_category('Recensioni')) {
       		the_ratings();}?>
       ```
   
 * I never had problems before last update.
    Thank you!
 * [https://wordpress.org/plugins/wp-postratings/](https://wordpress.org/plugins/wp-postratings/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/lost-rating/#post-5216425)
 * Hmm I just check the changelog of 1.78 and I could not see why it will cause 
   it to be missing. The post ratings is not stored in the logs but as custom field.
   So I am guessing something must have deleted the custom field from your post.
 * You might want to check other plugins for it because upgrading or activating/
   deactivating the plugin will not cause it to delete the custom field unless you
   click on the uninstall link.
 *  Thread Starter [ameonna](https://wordpress.org/support/users/ameonna/)
 * (@ameonna)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/lost-rating/#post-5216448)
 * Thank you! I understood the problem. We had to hide some old custom field, and
   probably in the query we used to put the “_” before the name of custom fields,
   were wrongly added the plugin field!
    Thank you really!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Lost rating?’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [ameonna](https://wordpress.org/support/users/ameonna/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/lost-rating/#post-5216448)
 * Status: resolved