Support » Requests and Feedback » Lost password validation can be improved

  • Thanks for WordPress.

    There is issue with the lost password results screen which needs to be addressed. If you just enter a valid username or e-mail, the message is returned:

    “Sorry, that user does not seem to exist in our database.”

    In both cases, this wrong– the user does exist.

    One of the following should happen:

    – The user should be returned to the lost password form, with a message that both fields are required.

    – providing either a username /or/ an e-mail should be good enough.

    (I looked first for a bug tracking system but didn’t find one. ).

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