Lost password sender email

  • Resolved ionian

    (@ionian)


    6 years, 2 months ago

    Hi,
    When out users have lost their password the email they receive is being seen as spam due to the email address used by us.

    I can’t find out where to change out email address for the lost password form. Can you tell me here it is please?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thomas Patrick Levy

    (@thomasplevy)

    6 years, 2 months ago

    @ionian,

    You can change the default from address (and name) for all emails coming from LifterLMS under LifterLMS -> Settings -> Engagements under “Email Settings”

    Update the “Sender Name” and “Sender Email” settings!

    Best,

    Thread Starter ionian

    (@ionian)

    6 years, 2 months ago

    Hi Thomas and thaks for the reply.
    We have the name and Sender email set already to what we want on the page you state above but the lost-passowrd page form is not using that email address.

    The email address being used starts wordpress@

    Thread Starter ionian

    (@ionian)

    6 years, 2 months ago

    I see that it is you on the lifterLMS site replying to John also. So sorry if this constitutes a double posting.

    If you would just like to answer here that would be great.

    Thomas Patrick Levy

    (@thomasplevy)

    6 years, 2 months ago

    @ionian,

    On my local tests I’m not seeing this behavior…

    What you’re seeing sounds to me like emails generated by the WordPress core, not by the lost password page / functionality created by LifterLMS.

    Can you send me a link to your lost password page so I can check that out a bit closer?

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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