Support » Fixing WordPress » Lost Password and Email For Log In

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  • Hi,

    I think you do not have the choice now…

    Connect to your database (e.g: phpmyadmin…) and make a backup (if you know how to do that, go here :
    Then, go to the table “wp_options” then select the option name “admin_email”, click ‘Edit’, paste the correct Admin Email then click ‘Run’ or ‘Save’. This will store the correct Admin Email address in WordPress database.
    That’s it.

    You will be able to go your login page, click ‘lost password’, this will send a new password to the correct mailbox.


    Thanks for your reply riversatile.
    I think that is a little too difficult for me to do myself

    As far as I know, except reinstall WordPress from scratch, there is no other alternative.
    Because you don’t know the password and the email address you stored is not yours or does not exist.

    If you cannot manage this yourself, perhaps you need to consider hiring someone to carry out the work for you?

    Yes that is my next step

    thank you for your input riversatile and esmi

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