Support » Plugin: wp-forecast » Lost of data in update

  • Resolved blumbreras

    (@blumbreras)


    Hello!
    I had the plugin configured on my site, but in an update it has lost all the data and now it does not locate the place, what can I do?
    I tried to uninstall and install it … but it does not work …
    I would like to reconfigure it because I really love this plugin.
    Thanks a lot!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author tuxlog

    (@tuxlog)

    Hi,

    to get it to work quickly, jsut tell me the location you are looking for. I will search it for u.

    It would be great to get some morge information about the update and the data loss and why you can not search for the location now. Can you give any details please?

    Thanks.

    Plugin Author tuxlog

    (@tuxlog)

    seems to be resolved

    Hello!
    Having the same issue as above. When the plugin updated it wiped the settings.

    When I add the settings back the same as they were before and save – it continues to wipe the settings while saying on top that the settings were saved.

    Any thoughts on how to fix this?

    Thank You

    Plugin Author tuxlog

    (@tuxlog)

    Hello,
    can you tell which version update you did? (e.g. from 7.2 -> 7.8)

    It shows that it is now Version 5.8. I’m thinking, if the plugin is on 7.2 / 7.8 then I’ll re-download the plugin, and that might solve the problem ?

    Update: Looks like the plugin is on version 5.8 https://wordpress.org/plugins/wp-forecast/

    Is there another place I can download a newer version ? Thank You

    • This reply was modified 2 years, 5 months ago by FreshySites.
    Plugin Author tuxlog

    (@tuxlog)

    Thanks, can you tell which version it was before? This would be helpful to find the problem.

    Looks that it was version 5.5 before we updated to 5.8

    Thanks!

    Plugin Author tuxlog

    (@tuxlog)

    Okay, please try to delete all entries in wp_options table with option_name beginning with wp-forecast-

    deactivate the plugin
    make a backup of your database (just in case)
    Issue the SQL:
    delete from wp_options where option_name like ‘wp-forecast-%’;
    activate the plugin again
    try to change the settings and save it

    Thank you for your help on this!

    We have followed your steps above and are so close. It saves the data we select/enter. But only shows the “degree” icon See here

    There is one thing we were not able to edit/enter. Which is the “Available Widgets” — Our old settings had an “A” selected in there. But now there isnt any selections. When we click “Select widget” it clears all the data on the settings page. See Here

    Is there something we are missing or any other suggestions?

    Here is a photo of our old settings. Only thing not set is the “Available Widgets”

    Thank You

    Plugin Author tuxlog

    (@tuxlog)

    Try to set number of widgets to at least 2 and save it.
    Then A and B should be displayed as available widgets.
    Select A and enter your configuration data.

    Hope it works.

Viewing 10 replies - 1 through 10 (of 10 total)
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