Support » Fixing WordPress » Lost my WordPress.org account

  • Hi there
    I was unable to login to my wordpress.blog account today.
    Need to update my website.
    Require assistance.
    I have set up a new account under the username “agbis”.
    Cheers
    Matt Meehan

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • hello

    have you tried and reset your password for your website with a valid email address you use to create an account on your site.

    Thread Starter Matt Meehan

    (@agbis)

    Hi Benjamin
    I did try this but my email was no longer valid so I set up a new account.

    Hello

    Did you end up updating your WordPress after you create a new account.

    Thread Starter Matt Meehan

    (@agbis)

    No I did not. I am not very familiar with WordPress as I paid someone else to set up the account as well as my Website.

    Moderator t-p

    (@t-p)

    @agbis,

    Login credentials to log into your self-hosted wordpress admin is different then the login credential for loging into these support forums.

    Having said that, are you talking about login into the admin of your your self-hosted WordPress site
    OR
    Are you talking about loging into these forums?

    Please clarify. Thanks.

    Thread Starter Matt Meehan

    (@agbis)

    Thanks @t-p
    admin of my self-hosted WordPress site

    • This reply was modified 3 years, 2 months ago by Matt Meehan.
    Moderator t-p

    (@t-p)

    Are you trying to recover the old login credential? Is that the question?

    I have set up a new account under the username “agbis”.

    Are you having problems with new account too?

    Please give us some more info. Thanks.

    Thread Starter Matt Meehan

    (@agbis)

    Probably should not have set up the new account.
    I would like to recover the old login credentials so that I can access the administration of my Website.
    How do I recover the old login credentials?

    thanks for helping out with the support @t-p.

    I was going to asks if that someone that you paid to setup the website, couldn’t he or she update your email and reset the original account. As you mentioned that the email is no longer available.

Viewing 9 replies - 1 through 9 (of 9 total)
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