hello
have you tried and reset your password for your website with a valid email address you use to create an account on your site.
Hi Benjamin
I did try this but my email was no longer valid so I set up a new account.
Hello
Did you end up updating your WordPress after you create a new account.
No I did not. I am not very familiar with WordPress as I paid someone else to set up the account as well as my Website.
Moderator
t-p
(@t-p)
@agbis,
Login credentials to log into your self-hosted wordpress admin is different then the login credential for loging into these support forums.
Having said that, are you talking about login into the admin of your your self-hosted WordPress site
OR
Are you talking about loging into these forums?
Please clarify. Thanks.
Thanks @t-p
admin of my self-hosted WordPress site
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This reply was modified 3 years, 2 months ago by
Matt Meehan.
Moderator
t-p
(@t-p)
Are you trying to recover the old login credential? Is that the question?
I have set up a new account under the username “agbis”.
Are you having problems with new account too?
Please give us some more info. Thanks.
Probably should not have set up the new account.
I would like to recover the old login credentials so that I can access the administration of my Website.
How do I recover the old login credentials?
thanks for helping out with the support @t-p.
I was going to asks if that someone that you paid to setup the website, couldn’t he or she update your email and reset the original account. As you mentioned that the email is no longer available.
.
