Support » Fixing WordPress » Lost files and child theme

  • Hi

    I have been working on a site everyday, and ive just logged in to my complete shock that my child theme has disappeared and some files have too, I am completely baffled at to why and how.

    Is there any way of restoring them at all?

    Thanks everyone .

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  • This may be due to a variety of causes ranging from hardware failure to hack consequences.
    The safest way to restore your site is to use the backup which hopefully you create on a regular basis. Failing that, and noting you’d be better off starting after that incident if it was not part of your routines, I’d contact the hosting provider as they sometimes/often do backups on their end for a length of time that remains to be determined – YMMV.

    Good luck,

    • This reply was modified 2 years, 7 months ago by  Pierre Mobian.

    thanks, trying to see if hosting provider has any.

    its werid – a child theme has been removed, various plugins have too. has anyone else encountered this ?

Viewing 2 replies - 1 through 2 (of 2 total)
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