Title: lost everything with update
Last modified: August 24, 2016

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# lost everything with update

 *  Resolved [vblisset](https://wordpress.org/support/users/vblisset/)
 * (@vblisset)
 * [11 years ago](https://wordpress.org/support/topic/lost-everything-with-update/)
 * i checked jetpack statistics and didnt show any statistic, then i saw a new version
   of jetpack existed, so told me if i updated to latest one theyĺl come back cos
   a few days ago they were working
 * I did the update but i see that i lost all config and everything.
    How do i do
   so everything comes back? who else faced issues?
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [11 years ago](https://wordpress.org/support/topic/lost-everything-with-update/#post-6104028)
 * Could you post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 *  Thread Starter [vblisset](https://wordpress.org/support/users/vblisset/)
 * (@vblisset)
 * [11 years ago](https://wordpress.org/support/topic/lost-everything-with-update/#post-6104035)
 * [http://www.integralsolution.net](http://www.integralsolution.net)
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [11 years ago](https://wordpress.org/support/topic/lost-everything-with-update/#post-6104042)
 * Thanks!
 * I had a look at your site, and everything seems to be working properly on our
   end. Your stats appear to be working properly as well.
 * What do you see when trying to access your stats in your dashboard?
 *  Thread Starter [vblisset](https://wordpress.org/support/users/vblisset/)
 * (@vblisset)
 * [11 years ago](https://wordpress.org/support/topic/lost-everything-with-update/#post-6104132)
 * now it works, may be the update took time to get applied

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘lost everything with update’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [vblisset](https://wordpress.org/support/users/vblisset/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/lost-everything-with-update/#post-6104132)
 * Status: resolved