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[resolved] lost downloads (3 posts)

  1. boggie1
    Member
    Posted 2 years ago #

    I cannot find an answer to this question so I hope I am not repeating what others have already said. I have set my downloads to 1 and the links appear on the success page right after payment. If a customer does not get the download there and leaves the page is there a way I can still get the download to them short of emailing them? Is there a way they can re-access that success page maybe? Or is there a better way?

    http://wordpress.org/extend/plugins/easy-digital-downloads/

  2. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    Are your users creating accounts during checkout?

  3. Pippin Williamson
    Pippin's Plugins and Plugin Reviewer
    Plugin Author

    Posted 2 years ago #

    I've marked this as resolved for a lack of reply. If you would like to readdress the issue, just let me know.

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