I handle hosting for a small ISP, and one of my customers has a pretty unique problem.
We hosted the site, but the name was registered through another company. The person that used to manage the site on the customer’s end dropped the ball and the registration expired. It has since been picked up by a squatter and they don’t feel like paying $600 to get it back. The old URL is gone.
They registered a new domain name, through my company, and they’d like to move the site to the new name.
While I’m at it, I’d like to migrate the site to our newer hosting platform, because the older one can’t handle newer versions of PHP and can only update WP to 3.1.4. This part can wait till after the site is fixed though.
The problem is, we can’t browse to the site, so we can’t do anything in the wp-admin interface. I can get at the DB through the hosting platform, but I’m not sure how many places the URL is stored in there. I can get at the site files through FTP, but don’t know how many places have the URL there either. And of course I can do whatever I want with the DNS.
Anybody have any ideas that don’t involve many hours of labor on my part, or rebuilding the site from scratch on the customer’s part?
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