Title: Lost Data After Upgrade
Last modified: June 30, 2021

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# Lost Data After Upgrade

 *  Resolved [akruczek](https://wordpress.org/support/users/akruczek/)
 * (@akruczek)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/lost-data-after-upgrade-3/)
 * Hello,
 * Our Jetpack account was disconnected on our WordPress site today after upgrading
   the Jetpack plugin. This happened over 2 months ago and it somehow attached itself
   to our development site on a different domain, despite that domain not being 
   visible in my WordPress account. I went through the process to re-enable the 
   plugin and merge with data with that development site, but that caused the loss
   of all our email followers/blog subscribers and stats. How can I correct this
   and recover the followers?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flost-data-after-upgrade-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/lost-data-after-upgrade-3/#post-14612664)
 * Hello there,
 * I am glad to help!
 * Since your case requires more security access, could you contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1),
   please?
 * Please include a link to this thread in your message.
 * Add the domain and the dev domain URLs, so we can find the subscribers and move
   the stats to the main site.
 * Let me know if you have any questions.
 * My best regards,
 * Michelle

Viewing 1 replies (of 1 total)

The topic ‘Lost Data After Upgrade’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/lost-data-after-upgrade-3/#post-14612664)
 * Status: resolved