Title: Lost Dashboard Last modified: August 21, 2016 --- # Lost Dashboard * [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/) * I have lost the ability to do anything with my site! I just get this error: * You do not have sufficient permissions to access this page. * The website was moved from one server to another and I was “living” with this error on /wp-admin as I could normally just use: [http://stevenage50plus.co.uk/wp-admin/plugins.php](http://stevenage50plus.co.uk/wp-admin/plugins.php) * However, since the move I have not been able to access any of my Admin area. * Please Help!!! Any Help greatly appreciated! * URL is [http://stevenage50plus.co.uk](http://stevenage50plus.co.uk) Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/topic/lost-dashboard-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/lost-dashboard-4/page/2/?output_format=md) * Anonymous User 9027739 * (@anonymized-9027739) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944528) * Will this help? [http://wordpress.org/support/topic/cant-access-wp-admin-17?replies=3](http://wordpress.org/support/topic/cant-access-wp-admin-17?replies=3) * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944566) * Hi, I have tried all those and nothing! Thank you anyway. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944567) * Try: – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application your host provides. * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by FTP or phpMyAdmin. * You also neglected to mention what version of WordPress you are using. * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944576) * I believe I am currently on 3.5.1 as that is what my host provides as a simple install. I have changed the name of the theme file by adding -old, now I just have a blank page and no theme at all for some reason WP has not restored to twentytwelve. * I will try and reset the plugins folder now * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944578) * Try: * – re-uploading all files & folders – **except** the wp-content folder – from a **fresh** download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. * – running the upgrade manually via wp-admin/upgrade.php * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944583) * I have reset the folder via my host pannel (I am using FTP on another site at the moment) and still have the same problem. Twentytwelve still not showing either, just a blank screen?!? * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944590) * Im now trying your last * > Try: * – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944592) * I now have this: * Error establishing a database connection * I had to re-upload my php.config file. * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944597) * Its a database problem. As I have now performed a new fresh install and updated to 3.5.2 and all OK. * I know when I import my database it will develop the problem again! * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944598) * Im uploading my .sql file now…… * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944602) * ……. Blank screen again!! 😐 * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944604) * …….. and locked out! * You do not have sufficient permissions to access this page. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944622) * Please stop posting every few minutes. You are going to start tripping the forum’s spam filter. Try: – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application your host provides. * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by FTP or phpMyAdmin. * Your site is not currently using the original Twenty Twelve theme & it still has active plugins. * Thread Starter [Leepallister](https://wordpress.org/support/users/leepallister/) * (@leepallister) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944623) * I tried to do that and all i get is a blank screen. I dont have any plugins activated.( sorry for the multiple posts). * I have changed my current theme file to theme-old and I have now just got a blank screen. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/#post-3944629) * Re-upload a fresh, unpacked, copy of the Twenty Twelve folder to wp-content/themes using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application your host provides. [http://wordpress.org/themes/twentytwelve](http://wordpress.org/themes/twentytwelve) Viewing 15 replies - 1 through 15 (of 28 total) 1 [2](https://wordpress.org/support/topic/lost-dashboard-4/page/2/?output_format=md) [→](https://wordpress.org/support/topic/lost-dashboard-4/page/2/?output_format=md) The topic ‘Lost Dashboard’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 28 replies * 4 participants * Last reply from: [ignitesystems](https://wordpress.org/support/users/ignitesystems/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/lost-dashboard-4/page/2/#post-3944791) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics