Support » Theme: Vantage » Lost Customize Functionality

Lost Customize Functionality

  • shughey

    (@shughey)


    2 years, 7 months ago

    I greatly enjoyed testing this theme to replace what I’m currently using. That is, until I added 4000 pages and lost the (Appearance > Customize) functionality ‘completely’. Nothing but a blank page. Without this function, there’s no use in trying to use it. A shame, I was looking forward to using it and didn’t mind paying for the upgrade. I suppose there’s a reason why some themes are ‘free’.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Greg Priday

    (@gpriday)

    2 years, 7 months ago

    Hi Shughey

    Very sorry to hear you had such a poor experience with Vantage. Just a reminder that if you ever run into issues, you’re welcome to post on our free support forums.

    https://siteorigin.com/thread/

    This is a service we offer to make the experience of using our free themes even better.

    As for your particular issue. This sounds like it’s a plugin conflict issue. If you disable all non-SiteOrigin plugins, do you still get the same issue? Another test would be to see if you’re getting the same issue with another theme.

    Greg Priday

    (@gpriday)

    2 years, 7 months ago

    Hi Shughey

    I see you were able to resolve your issue by increasing your memory limit. Very glad to see that.

    https://wordpress.org/support/topic/too-many-pages-3/

    It’s totally optional, but if you have a moment, would you mind editing your review to reflect this?

Viewing 2 replies - 1 through 2 (of 2 total)
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