• Resolved oriver

    (@oriver)


    Hi

    I posted onto the end of this support thread as I was having similar issues: https://wordpress.org/support/topic/author-name-not-showing-on-all-posts-after-4-1-3/

    But saw that the user’s initial issue was resolved, and saw thought my support query might be missed.

    With the latest update we’ve lost the original styling of author names. Following the code @obs619 provided in the mentioned support thread, I’ve also been able to remove the bullet points (although I have to skip caching the CSS for some reason, otherwise it reverts to the bullet points.)

    What I can’t seem to fix is the big margin showing before the author name:  https://imgur.com/a/H3NPtB6

    I tried ‘margin: 0;’ and ‘margin-left: 0;’ but neither worked. Can you please help?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @oriver

    Thanks for using PublishPress Authors.

    Could you inform me the page link where we can see the issue?

    Thanks,

    Thread Starter oriver

    (@oriver)

    Hi @rizaardiyanto

    Thank you for your message. I can email the site address across to your pre-sales team?

    I would be uncomfortable sharing the site URL on an open forum, as this opens us up for malicious attacks. For attackers can do a search request, connect the site to the username and see any questions you ask on WordPress Forums that can indicate a vulnerability. Hope this make sense.

    Really appreciate you replying and offering support, and happy to talk on the forum, just hesitant about sharing the organisation name.

    Plugin Author Steve Burge

    (@stevejburge)

    Hi @oriver. Thanks for using PublishPress Authors. We do offer that kind of private support for our Pro members. For users of the Free version, all support is here on the WordPress forums.

    Thread Starter oriver

    (@oriver)

    Hi@stevejburge

    I think there has been some misunderstanding, not looking for support outside of the WordPress forum.

    Just don’t want to state our website as it can then be linked to this user account and let other people see the questions we raise, which might in turn show vulnerabilities.

    Could you please offer any guidance from the img? Regarding the sudden gap before author name? Or can I send you the site name without it being shown on the forum, but receive guidance through the forum?

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @oriver

    We are able to see the issue in GeneratePress theme. Are you using GeneratePress theme?

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @oriver Can you try with this updated versiont o see if you still see the issue?

    https://drive.google.com/file/d/1KSAMxHDS2S0RZVfSESd_fm79hiwXMwlQ/view?usp=sharing

    Thread Starter oriver

    (@oriver)

    Hi @rizaardiyanto

    Thank you this, it has removed the large margin, thanks:)

    In answer to your previous query we’re using Hello Elementor theme, with Elementor addons, using post archives, post grid and carousel widgets.

    I didn’t notice earlier that we can no longer change the text color, or color on hover. Previously we did this through addons.

    Tried to adjust this instead with CSS, but I’m not having any luck. Could you please advice on where I need to change the code for this to work:

    .pp-multiple-authors-boxes-ul {
    color: #707070 !important;
    }

    .pp-multiple-authors-boxes-ul a:hover {
    color: #43BCC4 !important;
    }

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @oriver Can you inform me of the page link where you want to make changes? So we can check it directly?

    Thread Starter oriver

    (@oriver)

    @rizaardiyanto

    Thank you. As mentioned in the thread, we can’t give the site name or URL in a public forum – its surprising that people do, as you can click on the user account and see other questions posed which can then expose vulnerabilities. Grateful to have help on the open forum, just can’t send the URL this way.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    its surprising that people do, as you can click on the user account and see other questions posed which can then expose vulnerabilities.

    Side note: That is not even remotely true at all. A vulnerable site is vulnerable and gets attacked just for being on the Internet. No one’s site is “attacked” simply because they shared a URL here. That has never happened.

    That would make search engines the largest attack vector. They are not.

    If you do not want to share the URL that is of course fine and not a problem. It may hamper the volunteer and completely unpaid and not compensated in any way developer from assisting you. They are under no obligation to communicate with anyone outside of these forum (or even in these forums, see volunteer part).

    If you do post a URL in reply, don’t use a shortner. It will be expanded when found and search engines will see it also in the reply.

    Thread Starter oriver

    (@oriver)

    Hi @jdembowski

    I completely agree.

    I meant no offence and said in my earlier message how grateful I was for the help. Maybe I should have made this clearer.

    I help run a NFP primarily aimed at helping those who could be deemed by others as more vulnerable. I’ve been taught how to protect their data very stringently for these reasons.

    I was taught by a developer (I myself am not one, but a volunteer) that if you click on a username in any forum you can see other questions asked by them which can show things like asking for helping on a broken plugin, error messages showing from updates, vulnerabilities in security patches by not updating etc, which is covered in some WordPress.org articles such as hardening. This is what I mean by those who mean ill, they can go on forums see a string of messages about a flaw in security, and even if the user doesn’t mention their site here, they can see if they have on other threads. It’s being overly cautious and makes it really hard for me as well.

    I hope you can understand I have to protect our users, just as you protect those who greatly benefit from the use and kind help of those on WordPress. Please understand they have my greatest respect and gratitude.

    Thread Starter oriver

    (@oriver)

    @rizaardiyanto

    Just had a developer change the CSP and purge the cache and its returned the colour change on hover. Can’t change the static but that’s okay. The hover was more important for accessibility.

    Thank you so much for your help. Brilliant plugin, especially for us, as users can’t register so it helps we can register them as guests. Thanks again.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Thank you for the update @oriver

    We appreciate you are using PublishPress Authors

Viewing 13 replies - 1 through 13 (of 13 total)
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