Support » Plugin: Social Share, Social Login and Social Comments Plugin - Super Socializer » Lost counter’s figures of my Facebook Social Sharing and Like Buttons

  • Resolved famarinu


    I have a problem with my Facebook social sharing and like buttons counting.

    I had a problem with my hosting provider about a wrong redirection of my website. it solved it and it deleted the cache during the process.

    After that my share buttons are showing as counting zero.

    You can find this problem in all the pages where i set the buttons

    Can someone help me to recover the counting?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Heateor Support


    You can follow the steps mentioned below to recover Facebook likes lost after moving from “http” to “https”:
    1. Use 301 Redirect on web page for HTTP to HTTPS. (you would like to contact your hosting provider about this as they have already handled the redirection of your website)
    2. Add og:url tag in the HEAD section for “http” version of the url (this tag is already there but it’s inserting “https” version. You need to find a way to customize this url if your Open Graph Meta Tags plugin allows this)
    3. After doing both of the above, go to Sharing Debugger on Facebook website. You must be logged into Facebook in order to use it.
    Enter the homepage url of your website and press Debug button.

Viewing 1 replies (of 1 total)
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