Support » Networking WordPress » Lost all my Media in 3.4 upgrade

  • Hi everyone!
    I upgraded my MU site to 3.4 (http://zerflin.com), and everything that I’d been including in blog posts has disappeared. Indeed, when I open my media library, though the individual items show up, all the previews are “missing image” icons.

    Any ideas?

Viewing 11 replies - 1 through 11 (of 11 total)
  • The full path to a missing image is //http://zerflin.com/files/2012/06/Screen-Shot-2012-06-13-at-10.22.31-AM.png

    Verify that the file(s) are at that path.

    Nope, they’re not there. I don’t even see a “files” folder on my server. Where are images normally when they’re uploaded into Media Library?

    wp-content/uploads/ and then maybe year/month (year and month if that option is selected in media library settings).

    Does WordPress redirect the file location to be <root>/files?

    The files aren’t showing up in wp-content/uploads/

    I’m not entirely sure that helps me. The problem is that suddenly with the upgrade, I’ve lost all images.

    What I need to know is where on the server they were actually stored so I can try to get my hosting to restore that folder (hopefully).

    Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    What I need to know is where on the server they were actually stored so I can try to get my hosting to restore that folder (hopefully).

    You’re running multisite, can you determine if there is or was a wp-content/blogs.dir/1/files/2012/06/Screen-Shot-2012-06-13-at-10.22.31-AM.png file on your server?

    Yes! There is! Oh good, they’re all there. 🙂

    So how do I fix this problem? do you need to move these guys, or do I need to tell WordPress they’re there?

    Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    You have multisite, so there should be a set of rewrite rules in your .htaccess file that handles that.

    Make a backup copy of the existing .htaccess and visit your network dashboard to see what the rules should be.

    http://zerflin.com/wp-admin/network/setup.php

    That page should show you what the .htaccess entries should be.

    For example, mine look like this:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    
    # uploaded files
    RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
    
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule . index.php [L]

    Make sure those rules from your installation (check, don’t just copy mine) are all in place.

    Hmmm. When I click on that link, I get an error message that says “The Network creation panel is not for WordPress MU networks.”

    Is there another way to check?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    Oh yeah, if you were using WPMU (pre 3.0 merger) then you can’t :/

    You’ll have to grab an example from here: http://codex.wordpress.org/Multisite_Network_Administration#.htaccess_and_Mod_Rewrite

Viewing 11 replies - 1 through 11 (of 11 total)
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