Support » Plugin: Facebook Comments Notifier » Lost all my comments

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  • Plugin Contributor eppand

    (@eppand)

    Did you change your website URL? Facebook associates comments to absolute URL values. Changing to https or on www would be an example that could cause this.

    I didn´t change them, but I did implement a link shortener.
    Was that what happend?? Can I get my comments back somehow??

    Plugin Contributor eppand

    (@eppand)

    Sounds like a likely culprit. Yes you can get them back. Turn off the shortener and get the URLs back to their original length. That comments will map to the absolute URL they were placed.

    It work. Does this mean that I can´t use shortener at all??

    Plugin Contributor eppand

    (@eppand)

    It means you can’t use that one. Why are you trying to shorten then on your site?

Viewing 5 replies - 1 through 5 (of 5 total)
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