Title: Losing Connection
Last modified: October 2, 2020

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# Losing Connection

 *  [agridesigns](https://wordpress.org/support/users/agridesigns/)
 * (@agridesigns)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/losing-connection/)
 * Hi there!
 * For some reason the printer keeps disappearing from the Setup and/or connected
   and not printing and we have to rename it or re-setup the printer. Version 1.1.2.
   WooCommerce Version 3.8.1.
 * We tried using the Beta version but for some reason we can only get it to print
   with Cash on Deliver and NOT with credit card orders. Is there a way to fix this
   so we can try the beta version to see if it fixes the connection/disappearing
   issue?
 * Thank you!
 * Jennifer

The topic ‘Losing Connection’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [agridesigns](https://wordpress.org/support/users/agridesigns/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/losing-connection/)
 * Status: not resolved