Title: losing activation code
Last modified: August 31, 2016

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# losing activation code

 *  Resolved [wlashack](https://wordpress.org/support/users/wlashack/)
 * (@wlashack)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/losing-activation-code/)
 * Smartsupp chat window disappears from website because it loses the activation
   code time to time (maybe it is only after updating to a newer version of the 
   plugin). It is annoying because the live chat window disappears from the website
   until admin finds that there is something bad with it and re-enters the code 
   to the plugin administration. Repair this issue, please.
 * Thanks.
 * [https://wordpress.org/plugins/smartsupp-live-chat/](https://wordpress.org/plugins/smartsupp-live-chat/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Smartsupp](https://wordpress.org/support/users/smartsupp/)
 * (@smartsupp)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/losing-activation-code/#post-7015497)
 * Hello,
 * sorry for late reply.
    This issue is fixed in current version. _[ [Signature moderated](http://codex.wordpress.org/Forum_Welcome#Signatures)]_
    -  This reply was modified 9 years, 2 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).

Viewing 1 replies (of 1 total)

The topic ‘losing activation code’ is closed to new replies.

 * ![](https://ps.w.org/smartsupp-live-chat/assets/icon-256x256.gif?rev=2589145)
 * [Smartsupp – live chat, AI shopping assistant and chatbots](https://wordpress.org/plugins/smartsupp-live-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smartsupp-live-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smartsupp-live-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/smartsupp-live-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smartsupp-live-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smartsupp-live-chat/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Smartsupp](https://wordpress.org/support/users/smartsupp/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/losing-activation-code/#post-7015497)
 * Status: resolved