Title: Loopback request and Gravatar
Last modified: June 6, 2018

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# Loopback request and Gravatar

 *  [jarvisai](https://wordpress.org/support/users/jarvisai/)
 * (@jarvisai)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/loopback-request-and-gravatar/)
 * Hello
 * Ultimate member Version : 2.0.17
    Just free add on are installed
 * After several days of testing this plugin that I had using 3 years with 1.3.89
   I think
    The Ultimate Member 1 was cool and no bad issues just some bugs but 
   this version need a lot of fixes.
 * The **first** one is : **Gravatar** – Not working even when these options YES:
   **
   Use Gravatar = YES Default YES
 * Not working – And the option : (**Gravatar Transfer is lost**)
 * **Second** : After disable all plugins and everything just a theme and install**
   health check** by wordpress.org and checking health I found out that Ultimate
   Member make an issue with **Loopback request** and make it not working.
 * This is the error after Ultimate Member plugins was installed and activated :
 * **The loopback request to your site failed, this may prevent WP_Cron from working,
   along with theme and plugin editors.<br>Error encountered: (0) cURL error 28:
   Operation timed out after 10000 milliseconds with 0 bytes received**
 * So when I disable it everything is work and loop back seems OK
 * Thanks for your working on plugin
 * I’m waiting for fixes.
    Thanks in ADV

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/loopback-request-and-gravatar/#post-10378895)
 * Hi [@jarvisai](https://wordpress.org/support/users/jarvisai/),
 * It looks like a conflict with your theme or other plugins.
    This can be also 
   caused by your server settings.
 * Have you set any custom redirects or added any access restriction?
    Please also
   check error.log file of your server and see if you have any errors there. The
   Gravatar transfer tool was deprecated in the 2.0 version of the plugin.
 * Regards.
 *  Thread Starter [jarvisai](https://wordpress.org/support/users/jarvisai/)
 * (@jarvisai)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/loopback-request-and-gravatar/#post-10400751)
 * Hello thanks for answer
    for loopback error is one of my script in server
 * for gravatar the issue is still out there and i dont know how to make it right.
 *  [rscarter1](https://wordpress.org/support/users/rscarter1/)
 * (@rscarter1)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/loopback-request-and-gravatar/#post-10401042)
 * I have the same issue. Health Check is point to UM with a loopback issue.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Loopback request and Gravatar’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [loopback](https://wordpress.org/support/topic-tag/loopback/)

 * 3 replies
 * 3 participants
 * Last reply from: [rscarter1](https://wordpress.org/support/users/rscarter1/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/loopback-request-and-gravatar/#post-10401042)
 * Status: not resolved