Loop: The Site Kit plugin is active but requires setup

  • Resolved maxmito

    (@maxmito)


    4 years, 5 months ago

    Site Kit for some reason while connecting Search Console was picking up my domain without https and with a subfolder at the end of the url… this didn’t allow to configure google Analytics and then disconnected my Google Account and attempted a new Setup, but everytime I click on “Start Setup” it brings me on Google for authentication but then once back in Site Kit I get back exactly on the same page:

    The Site Kit plugin is active but requires setup
    Start Setup

    It looks I’m trapped in a loop: I already tried to deactivate, delete the plugin and reinstall, also I tried to delete cookies, and use different browser. still same error.

Viewing 5 replies - 31 through 35 (of 35 total)
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  • Plugin Support James Osborne

    (@jamesosborne)

    4 years ago

    @maxmito Are you able to successfully connect Site Kit after updating to the latest version of the plugin?

    @djnooz Many thanks for the input, very useful. Hopefully it will also assist others.

    Thread Starter maxmito

    (@maxmito)

    4 years ago

    Hi James,
    unfortunately nothing… still the same also after upgrade: I tried to deactivate, uninstall, reinstall… still the same loop

    Renee Johnson

    (@reneesoffice)

    4 years ago

    @maxmito thanks for the update! Could you provide us your Site Health information? You can use this form to submit it. We’ve added a new section for Site Kit specifically to help troubleshoot the problem.

    @benvoth please feel free to do the same if you’re still experiencing an issue after attempting the steps above.

    Renee Johnson

    (@reneesoffice)

    4 years ago

    @maxmito @benvoth I’m following up on your topic.

    @maxmito Feel free to send your Site Health information.

    @benvoth Have you had a chance to try these steps on the site?

    Thanks again for your attempts and feedback as we work to get this resolved.

    Renee Johnson

    (@reneesoffice)

    4 years ago

    @maxmito @benvoth since we have not heard back, I will mark this topic as resolved. You are welcome to open a new topic if the issue remains and you’d like troubleshoot further as we are determined to ensure a resolution. Please know that your feedback to us has been invaluable during the early stages of the plugin. All the best!

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