Support » Plugin: Smash Balloon Social Photo Feed » Looks nice but can add bugs Edit: fixed

  • Was trying to figure out what was causing all the glitches on my website (resize flickering, animation timing was way off, etc) built with Elementor, I assumed it was a recently installed cache plugin but disabling it still didn’t help. When I disabled Smash Balloon the glitches went away. It seemed to be an issue with “Load More.” When I disabled the Load More button everything was fine, so I was happy to compromise with keeping the plugin and no more glitches.

    Edit: Glitches are gone

    • This topic was modified 2 years, 5 months ago by Esther.
    • This topic was modified 2 years, 5 months ago by Esther.
    • This topic was modified 2 years, 4 months ago by Esther.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Sorry for any issue Esther!

    We’d be happy to take a look and either help fix the issue for your site or if there is a bug in the plugin, fix it there as well. We have a lot of users that use Elementor and we haven’t seen this issue before so I’m wondering if there is something specific to your site that is causing an issue. We can take a look if you were willing to provide a link and add the “load more” button back.

    You can contact us on our website if you prefer not to post that here:

    https://smashballoon.com/instagram-feed/support/

    Thanks,

    Craig

    Thread Starter Esther

    (@bb88)

    Thanks for your reply

    I tried to duplicate the page and recreate the issue but it’s gone, so I brought the button back *shrugs* I guess something updated and it’s working again!
    https://elementslabs.ca/
    If I see something like it again I’ll let you know.

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hmm yeah that is very strange!

    I’m glad it’s working just fine now though. Thank you so much for updating your review as well! That really helps us out.

    If you ever need anything in the future, let me know and I’ll be glad to take another look.

    – Craig

Viewing 3 replies - 1 through 3 (of 3 total)
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