Support » Plugin: wpForo Forum » Love it!

  • I had a problem with ‘Add topic’ bottom and I thought that the problem is in the plugin, but the problem was in another plugin. The Support team responded to me super fast and helped me to find and solve the issue.
    Thanks a lot!

    • This topic was modified 2 months, 3 weeks ago by irisko7.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support gVectors Support

    (@gvectorssupport)

    Hi @irisko7,

    Thank you for the review.

    This is not the wpForo Core issue. It comes from either your WP theme or some plugin. Something affects wpForo JS and caused the issue. Please open a new support topic and leave the example URL to allow us to check the issue.

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi @irisko7,
    Just leave your website URL, we’ll check the forum page and show the JS error you have on website. That’s very easy to fix.

    Thank you for your reply and sorry for blaming your plugin. I didn’t think that it could be a problem in the site
    Here is a link to the forum on my website http://irisko.me/forum/

    Plugin Author gVectors Team

    (@gvectors-team)

    Thank you @irisko7,
    wpForo is installed on more than 20,000 websites and it works fine. The [add topic] button is a key feature, so without working of this button this plugin would use nobody.
    This is definitely a site specific issue. We just checked and see the problem. For some reason wpForo JS files are totally missing in your website footer. Some plugin stops loading of wpforo plugin JS files or this is a result of wrong configuration. We see wpForo page duplications:

    http://irisko.me/community/
    http://irisko.me/forum/

    First please temporarily disable Ezoic Integration plugin to allow us debug the issue. This plugin adds lots of JS codes in unusual places of your website. Once you disable this plugin, we’ll start checking the problem.

    Second, please go to Dashboard > Forums > Settings > General Tab, take a scrrenshot of your settings and send it to support[at]gvectors.com email address or attached it in a new support topic in wpForo support forum: https://wpforo.com/community/

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi @irisko7,
    Once you deactivated the Ezoic Integration, it starts working. Please check yourself. So this is an affection of Ezoic Integration. Please contact to this plugin developers and ask them adopt the JS codes they load in websites: https://wordpress.org/plugins/ezoic-integration/

    • This reply was modified 2 months, 3 weeks ago by gVectors Team.

    Thanks a lot for your support and quick response!

Viewing 6 replies - 1 through 6 (of 6 total)
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