Support » Theme: FotoGraphy » Looks good in demo but lacks functionality and support.

  • issue response from AccessPress themes is weak. Support forum questions are left unanswered for weeks, most responses are rude and invite clients to read the very poorly prepared documentation (which is essentially a set of instructions to create a site identical to the demo, with no information on options that are available tho not working very well). When I contacted “live support” I too was invited to read the documentation. When I pointed out that my questions were not addressed in said documentation the support tech told me to log a problem ticket with tech support and then he left the chat dialog… I’m not impressed.

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  • Theme Author Access Keys

    (@access-keys)

    Hi there,

    Thank you for writing us here.

    We direct our clients to the documentation of theme , since we have incorporated every steps there while working with our theme . But there is always place for improvisation thus we are in process for better documentation. Thank you for notifying us, we have updated our forum here and in our site as you can check now. If you have still problem in our theme then you can mail us here:
    support@accesspressthemes.com

    We will try to not disappoint you in future next time.

    Thank you!!

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