Looking to add/replace

Resolved tstripes17
(@tstripes17)

2 years, 8 months ago

Hello

We currently use this plugin since before it was free: https://woocommerce.com/products/shipment-tracking/

It works fine. Allows us to enter tracking numbers that get inserted into emails. The ONLY issue is that we cannot bulk import tracking numbers. We are looking to switch to this plugin but are concern removing the plugin above and replacing with AST may cause some problems in our store.

Admin, can you advise if there will be any technical requirements or should it go smoothly?

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Zorem
(@zorem)

2 years, 8 months ago

No, the transition should be smooth, both plugins use the same Shipment Tracking meta fields. Just do not keep both plugins active.
Let me know if you got any issues.

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Zorem,

I plan on right now:

1. Deactivating Old Shipment Tracking plugin
2. Download AST
3. Activate and use AST

Are there any specific settings/edits to be up and running?

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Will I need to create new emails or anything?

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Bulk Upload generates error: “Failed – Invalid Order Id – XXX-12133”

We use: YITH WooCommerce Sequential Order Number Premium

I see here: https://www.zorem.com/docs/woocommerce-advanced-shipment-tracking/bulk-import-shipment-tracking/

“WooCommerce Sequential Order Numbers” but the plugin does not match ours. Can we not use bulk import using our customer order numbers, or can you please advise?

Thank you

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Hi

The reason we switched was for ease of use for bulk uploading tracking numbers. It is why we asked IN ADVANCED so we are not left without a solution as we are now. Please reply so that we can either proceed with ASL or not. Happy to contact by email if that is more appropriate.

Thank you

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Can you tweak the plugin to support our order numbers?

Thank you

Plugin Author Zorem
(@zorem)

2 years, 8 months ago

Hi @tstripes17
You did not specify this requirement in advance and currently do not have compatibility with the Yith custom order numbers plugin but we can add for the next release which is planned for next week.
We just need the plugin and since it’s a premium plugin, can you send us a download link to a copy of the plugin so we can test it? you can send it using our contact form zorem.com
Thanks

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Hi,

Per our conversation, the newly released plugin was going to allow my sequence order plugin to be compatible with this plugin for bulk important. It does not work. I am receving conflicting messages from the email address you requested I contact, so please advise.

Thank you

Plugin Author Zorem
(@zorem)

2 years, 8 months ago

Hi, We just released the latest version of the AST plugin – 2.9.9.5 and added compatibility with the Yith custom order numbers plugin. Update with the latest version and check.

Thread Starter tstripes17
(@tstripes17)

2 years, 8 months ago

Thank you, it looks good. I will report back if problems noticed.

Viewing 10 replies - 1 through 10 (of 10 total)

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