Support » Plugin: Keep Backup Daily » Looked very promising – not working

  • DonnaMiller

    (@donnamiller)


    This looked simple, but had excellent ratings, so I tried it. Unfortunately when I try to download or email a backup it says that Downloads are not working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Your feedback is awesome. I will improve it and will regain the excellent ratings. Thank you Donna.

    DonnaMiller

    (@donnamiller)

    Fahad, post back to here when you do and I will check it out again if I have time and see if I can change my rating. Thank you.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Hi Donna,

    In fact there are two possibilities in your case:

    1- I have updated plain text email to html email so there is possibility that emails are going in spam/junk

    2- “Download is not working” message comes up only when you don’t have appropriate PHP configuration which is required
    e.g. PHP class finfo etc.

    But i will get back to you soon with proper notification messages and requirements console to show that your hosting is supporting this plugin fully or partially?

    Thank you,
    Fahad

    DonnaMiller

    (@donnamiller)

    Hi Fahad,
    I had checked in my spam folder and it’s not there. So that eliminates #1.

    #2 could be a possibility. My client’s site is hosted at GoDaddy.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Hi Donna,

    I am back with v.1.5. Please have a look and tell me that what your requirements console display for you?

    Thank you,
    Fahad

Viewing 5 replies - 1 through 5 (of 5 total)
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