Support » Plugin: Contact Form 7 - Conditional Fields » Long delay showing up the group fields

Long delay showing up the group fields

  • Resolved semikola

    (@semikola)


    1 year, 2 months ago

    Hi there,

    I noticed a long delay when the hidden fields shows up. Especially on Firefox.

    It happened that the user didn’t see the fields right away and had to go back to fill them.

    I already deactivated the animation in the setting.

    Anyone knows what could cause the problem?

    Thanks,

    Simone

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    1 year, 2 months ago

    weird. most likely there’s a custom onchange listener in your theme. try switching themes to see if it solves the problem. my guess is that it has nothing to do with conditional fields. Could you try and disable conditional fields plugin, and verify that the boxes still get checked slowly?

    Thread Starter semikola

    (@semikola)

    1 year, 2 months ago

    Hi Jules,

    thanks for your reply. Deactivating the plugin everything seems normal.

    But switching the theme “solve” the problem. We’ll start from this to debug the situation.

    Cheers,

    Simone

Viewing 2 replies - 1 through 2 (of 2 total)
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