Support » Plugin: WooCommerce » Logout not working

  • Resolved danielf93

    (@danielf93)


    The logout button on my sites does not work:

    after clicking on logout (/il-mio-account/customer-logout/?_wpnonce=0140e61543) I receive a wordpress error “something went wrong”

    I tried to disable all the plugins leaving only woocommerce and activate the Twenty Seventeen theme,
    I have also disabled the cache plugins and cleared the cache. I also checked the ssl cloudflare certificate which was not set to “flexible” and is currently set to “full”.

    How can I solve it?

    Thanks for the support

    Daniel

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Praveen

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @danielf93,

    I understand that the Logout feature is not working and that you have ruled out any conflict from other plugins and theme. That’s a good first step along with checking the caching setup.

    Does the same behavior also persist from other computers? can you please confirm?
    Can you also try clearing browser cache like this?

    Cheers!

    danielf93

    (@danielf93)

    Hi @praveen

    I tried to clear the cache as you recommended, but it didn’t work.

    I confirm that even in other PCs they present a problem.

    Cheers!

    [ Please do not bump. ]

    Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hey!

    It looks like you are using CloudFlare. Can you please disable that and test? I have a feeling CloudFlare may not be configured correctly and that’s why logout is not working.

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
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