• Resolved tallhat

    (@tallhat)


    Hi, i’ve just updated the plugin (from 3.5.1) and suddenly all my logos are very much smaller on our website. I see in the code the wrapper divs now have hard-coded HEIGHTS which seems to be the issue. i don’t know what has change regarding size management but this HEIGHT spec now overrides the shortcode user settings e.g. even though i have “Desktop Logos” set to “3” it’s drawing 5 across now i think because the sizing of each image has been overridden using this style/height code on the wrapper div:
    <div class=”gs_logo_single–wrapper” style=”height:48.7344px;”

    is there anywhere i can download 3.5.1 for now to roll back temporarily? thanks

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author GS Plugins

    (@gsplugins)

    Hi @tallhat,

    Apologies for any inconvenience.

    Unfortunately, the link you provided isn’t working for us to investigate the issue. Could you please share the correct link so that we can promptly address it?

    Certainly, we can send you the previous version (3.5.1) for your convenience.

    Thanks in advance for your cooperation.

    Best regards,
    Sarwar

    Plugin Author GS Plugins

    (@gsplugins)

    Hi @tallhat,

    I hope you’re having a good day.

    We’ve released updated versions to address the reported issues:

    • Logo Slider Lite: 3.6.0
    • Logo Slider Pro: 3.5.0

    Kindly upgrade to the latest versions, assess the changes, and inform us of any remaining concerns or improvements needed.

    Thank you for your cooperation.

    Best regards,
    Sarwar

    Thread Starter tallhat

    (@tallhat)

    Hi there, thanks for the response. I have managed to get the 3.5.1 version off my backup, so am ok for now using this version. I tried 3.6.0 this morning, but this doesn’t solve the issue (the changelog for 3.6.0 doesn’t mention this sizing issue it just says “[Improved]: Compatibility Checking With Pro Version.”).

    I can’t give a link i’m afraid as a) it’s a private dev site and b) i’ve rolled back to 3.5.1 so it doesn’t show the issue anyway.

    it’s definitely something to do with the style=”height: 48px” code mentioned above. 3.5.1 doesn’t inject hardcoded px heights like that (it seems to use widths and percentages)

    Plugin Author GS Plugins

    (@gsplugins)

    Hi @tallhat,

    Great day!

    We’ve just rolled out Logo Slider version 3.6.1, packed with significant updates. While not all changes are listed in the changelog, we are actively working to enhance stability.

    Regarding the height issue, we assure you that it’s not hardcoded. To assist you better, could you let us know the theme you’re using with Logo Slider? A screenshot sent to our contact page ( https://www.gsplugins.com/contact ) would be incredibly helpful.

    Thanks a bunch for your collaboration. We’re committed to ensuring a seamless experience for you.

    Best regards,
    Sarwar / GS Plugins

    Thread Starter tallhat

    (@tallhat)

    hi there, thanks. Have tried 3.6.1 but still a similar issue. it’s either ignoring the Shortcode settings (for number of logos across) OR the width/height calculations are wrong now. 3.5.1 is ok but all the higher versions i’ve tried have given the same problem. I’m not saying the heights are ‘hard-coded’ clearly they are calculated on the fly, but something is wrong in the new versions. I’ll send a couple of screenshots to your contact link.

    But as an example, in the GS logo code I have this difference for the logo wrapper divs (“gs_logo_single–wrapper” class):
    3.5.1: “style=”height: 117px;””
    3.6.1: “style=”height: 156.391px;””

    and the ONLY difference is the GS logo plug-in version, nothing else in the site changed.

    asterix97

    (@asterix97)

    hi there, im expiriencing the same problem. Im using an Enfold child theme. Since a while the logos don’t resize to either mobile nor tablet sizes. is there a fix to it or is an update planned to fix it?
    Thanks for the reply.

    Plugin Author GS Plugins

    (@gsplugins)

    Hi @asterix97

    Thank you for reaching out.

    To better address the concern, could you please share screenshots and the page link where logos are currently displayed?

    You can privately send the details through our contact form at https://www.gsplugins.com/contact

    Once we have this information, we’ll promptly investigate and resolve the issue for you.

    If you have any additional details or questions, feel free to let us know.

    Best regards,
    Sarwar
    GS Plugins Support Team

    Thread Starter tallhat

    (@tallhat)

    I did send screenshots a week ago to the contact form. I can’t share a link as it’s a dev site, and anyway we’ve reverted to 3.5.1 for now, so that wouldn’t really help.

    asterix97

    (@asterix97)

    the website where the problem is located is http://www.rhema.ch. and to compare it: gwerblertag.ch.

    • This reply was modified 6 months ago by asterix97.
    Plugin Author GS Plugins

    (@gsplugins)

    Hi,

    Release a new version after fixing the responsive column issue.

    Version 3.6.4 [14th Dec 2023]

    • [Fixed]: Custom CSS Not Generating Issue (Grid Theme).
    • [Fixed]: List Theme Wrong Column Issue.


    Please upgrade to the latest version (3.6.4)

    Let us know.
    Sarwar

    Thread Starter tallhat

    (@tallhat)

    Fantastic – this is working now! Thanks for the speedy fix, great stuff.

    Plugin Author GS Plugins

    (@gsplugins)

    Hi @tallhat
    Thanks for the update.
    Can you please write a review here?

    Your outstanding review and the best rating aid in our success.

    Regards / Sarwar

    Hi – I recently purchased the pro version of this plugin (files provided by https://www.gsplugins.com/account/file-downloads/). The pro plugin is showing version 3.5.3, and the lite plugin is showing version 3.6.5 – I could not find an update for the pro version. All of the logos are sized 4080 px by 2040 px, and they’re showing up on our home page as tiny images. I tried adjusting the custom image size per your instructions here, but it still doesn’t change the size.

    I’ve removed it from our website, but you can see a screenshot of it here: https://drive.google.com/file/d/1Wt_qhWmeeUNs8YdMUO1DuOPoO0eg1eMv/view?usp=sharing

Viewing 13 replies - 1 through 13 (of 13 total)
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