• Resolved chriswalshart

    (@chriswalshart)


    Hello (again), I saw this problem posted already but it was listed as resolved and didn’t help my issue. OK so I am using a child theme so thought this wouldn’t affect my site but when I made the most recent update of WordPress to version 4.5.3 I noticed that on the desktop version of my site (mobile is fine, unsure about tablet) my logo has become very small, please compare my test site https://chriswalshweb.wordpress.com/ to my actual site http://chriswalshart.com/ this is the same image on both sites which is 3402 × 1426 in size. I have been able to enlarge the image by using the CSS
    .site-logo {
    width: 1920
    }
    and while this does make the image the right width and hight it becomes very low resolution, any ideas? I made no edits to the image before this happened, all I did was update WordPress.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @chriswalshart,

    Thank you for reporting this back!

    I was able to replicate on my own test sites but was not able to pinpoint a cause. I’ve therefore reported back to our Jetpack team and we’ll troubleshoot a little more. I’ll let you know as soon as we’ve pinpointed exactly what’s going on.

    In the meantime, you can use the following custom CSS to override the changes and get your logo back to its original size:

    .site-logo {
        width: 100%;
    }

    In case you’re not aware: You should not add CSS directly to your theme’s style.css. Any changes you make there will be lost when it comes time to update your theme.

    Instead, you can enable Jetpack’s CSS module and add your custom CSS to its editor. (Alternatively you can set up a child theme or activate a standalone CSS plugin.

    Let me know if you have any questions while we wait to hear back from the Jetpack team.

    Thread Starter chriswalshart

    (@chriswalshart)

    Thank you again Siobhan, I set up a child theme, that’s why I was surprised that this update affected my site. Thank you for the CSS, I have used it, however the image is still of a lower resolution than it was before the update, I’ve set it to 80% which looks fine but if you can resolve the issue I’ll take your advice on a permenant fix.

    After chatting with the team, I found that the resizing was caused by some performance-related changes to Photon (Jetpack’s image acceleration service) in the latest release of Jetpack.

    The issue will be fixed in the upcoming release of Jetpack (4.1). I don’t have an exact date for the release but keep an eye out on the Updates tab in your admin area over the next few weeks.

    Thread Starter chriswalshart

    (@chriswalshart)

    Thanks a lot Siobhan.

    You’re most welcome!

    As Jetpack 4.1 has now been released, I’m going to mark this thread as resolved. Please don’t hesitate to reopen if you notice the issue again.

Viewing 5 replies - 1 through 5 (of 5 total)
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