Hello @memo08,
I am sorry that I am not able to understand your question clearly.
Can you please send me the screenshot of the issue so that we can understand the issue and provide you with some solutions?
Thank you.
Thread Starter
memo08
(@memo08)
Hi,
thank you for your answer.
Sorry, that I didn’t describe my problem detailed enough!
In one sentence: There is no way to ad a logo to the theme.
What I do:
Desing -> theme Chic lite => customizer => ad a logo => say publish => logo is visible => i click refresh (or F5) => there is no logo any more
And there is also a second problem :(.
My menu is also not visible.
It is still there and with other themes visible, not with chic lite.
In the meantime…
I deleted the theme chic and installed it again, the same.
I tested at least 5 themes, all without any problems
kind regards,
memo
Thread Starter
memo08
(@memo08)
Hi,
unfortunately the same problem occrured now also with 2 other themes.
It is quite weired. Everything works fine for a while, than I do e.g. a system-update or change a minor setting in WordPress, than it happens!
Than the logo and the menu are away :(.
Very weired and very worrying at the same time.
So it’s not a theme issue, it’s a wordpress issue.
kind regards,
memo
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This reply was modified 2 years, 10 months ago by memo08.
Hello @memo08,
Yes, if this is happening with all the themes then the issue is not with the theme.
Maybe some activated plugin is creating an issue?
Have you tried deactivating the plugin and checking the issue?
Thank you.
Thread Starter
memo08
(@memo08)
Hello,
after deaktivation and/or deleting of some plugins (sorry, I didn’t pay attention which one…) my problem disappeared.
All tested themes are working without any problems.
Thank you for your posts.
I know it was not easy to help in this case.
Kind regards,
memo
Hello @memo08,
I am happy to hear that your issue has been solved.
Yes, sometimes the issue might be due to some plugin conflict or due to plugin/server cache.
Anyway, can you please mark this thread as resolved?
And if you have any further questions, please let us know.
Thank you.