• Resolved piradopirata

    (@piradopirata)


    I have this issue. Looked on topics and found that other users have the same problem.

    I have set a max width 200px, it wont respect. resized the image to 256×256 and it dont respect.

    Please help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @piradopirata,

    Thank you for reaching out to us.

    We hope you are doing well. We have tried to replicate the issue on our site, but we didn’t get the same issue as you are describing.

    Kindly reach out to us via our official portal so we can connect you directly with the developer and resolve your issue as quickly as possible.

    You can open a ticket by clicking here.

    For other readers: We will update this thread with the resolution once the customer’s issue has been resolved.

    Thank & regards,
    WPExperts Support Team

    Thread Starter piradopirata

    (@piradopirata)

    Ticket sent, hope you can help.

    Your reference is ETS-12
    Thread Starter piradopirata

    (@piradopirata)

    Any news about the size of the logo fix?

    Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @piradopirata,

    We have already responded to your ticket(ETS-12). for your help we are sending the email again to your email: felma***@******.com.

    For the readers: We will update the resolution here once we resolve the customer issue.

    Thank you

    Plugin Support muddasirhayat

    (@muddasirhayat)

    Hi @piradopirata,

    Just a quick update.

    We will be closing this thread for now due to no response.

    If you have any further questions or need assistance, please feel free to open a new thread and we will be happy to help.

    Best regards,
    WPExperts Support Team

Viewing 5 replies - 1 through 5 (of 5 total)

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