• Resolved creativ3y3

    (@creativ3y3)


    Hi i cant seem to make the logo show, i have tried multiple imaged (jpg, png etc) but nothing wants to show. It appears in the preview window when styling the mail, but when it receive it into mac outlook or gmail, the image doesnt show (even when I click display images). I still see the little icon when you have a missing image.

    Any ideas?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi.

    Do you are testing it from Localhost? or a public domain?

    Regards

    Thread Starter creativ3y3

    (@creativ3y3)

    hi its on a public domain

    Hi.
    Could you send a test email to alex [at] gonzalesc.org

    Regards

    Thread Starter creativ3y3

    (@creativ3y3)

    Hi, Test sent.

    Thanks

    Hi

    The logo url that it send by email is :
    /wp-content/uploads/2018/07/Fyne-Audio-Colour-RGB200PX.png

    Without domain (is wrong).

    In your customizer, does the logo appear with this url too?

    Other question, in your Media Library, can you see if the url is complete? with domain?
    Regards

    Thread Starter creativ3y3

    (@creativ3y3)

    Hi yes it appears that this is how it is in both the media library and in the customizer – they are both relative links.

    Is there a way to resolve this issue?

    thanks

    Hi
    This is a issue in your WordPress, you can deactivate email template plugin and you will see that the url in your media library still with relative url.

    I suggest you review the site_url and home_url variables in your wp_options databases or in your setting -> general.

    Regards

    Thread Starter creativ3y3

    (@creativ3y3)

    I have looked in the setting>general and cant see anything untoward. I will investigate the other database suggestions with the host and see what they say.

    Is there a way to overide in the plug in code and either specify the image url or to add the domain into it?

    Hi.
    You can use a filter:

    add_filter( 'mailtpl/templates/header_logo', 'custom_logo', 10, 1 );
    
    function custom_logo($url_logo) {
    	$url_logo = 'https://www.youweb.com/wp-content/uploads/2018/07/Fyne-Audio-Colour-RGB200PX.png';
    	
    	return $url_logo;
    }

    If you like the plugin / support please leave a short review. It’s a tremendous help for us!

    Thanks

    Thread Starter creativ3y3

    (@creativ3y3)

    perfect that fixed it. Many thanks for the great plugin and support.

Viewing 10 replies - 1 through 10 (of 10 total)
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