Support » Plugin: GS Logo Slider » Logo don’t show every time, don”t know why…

  • Resolved kevinguertner

    (@kevinguertner)


    Hello !

    I just need a little help with your plugin GS logo. I tried every plugin for logo slider, so far, yours is the very best. But I have an issue : the slider do not show every time for every one. For example, I don”t see it if i’m not connected to my back office wordpress. If i open an incognito tab, the logo don’t show…

    my web site : https://www.gold-headwear.com

    Thank you very much for the help.
    Best regards
    Kevin

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Golam Samdani

    (@samdani)

    Hi Kevin,

    Thanks for your query.
    Just checked your site. Where you added the shortcode?
    At homepage or any other page?
    If homepage, under / above which section?

    Logos should display if you published.
    ONLY published logos will show, Private logos will NOT display.

    Please check & let me know.

    Thanks / Samdani

    Hi Samdani,

    Thank you for the answer !

    ok so the logo slider is on the homepage english and the homepage french.

    I use shortcode to implement it. My wordress theme (https://theme.co/x/) is based on cornerstone, a page builder like elementor.

    You should find the logo slider just under the big animate image slider at the very begining of the page.

    The weird thing is, when i’m connected to my back office and i load my page, the slider display correctly and it’s perfect !
    So i think about a cache issue ? I just don’t know where to start.

    Thank a lot for the advises !

    Best regards
    Kevin

    PS : the logo are correctly published.

    here you can see the logo :
    https://www.gold-headwear.com/wp-content/uploads/2019/04/Capture.png
    here you can see that the logo are correctly published :
    https://www.gold-headwear.com/wp-content/uploads/2019/04/Capture2.png

    thank you

    • This reply was modified 2 months, 3 weeks ago by  kevinguertner.
    Plugin Author Golam Samdani

    (@samdani)

    Hi Kevin,

    Thanks for details.
    Logo image source changed like src=”data:image/gif;base64,R0lGODdhAQABAPAAAP///wAAACwAAAAAAQABAEACAkQBADs=”
    It’s may be conflict with lazy loading / other plugin.

    Please contact with me at samdani1997 [at] gmail.com

    Thanks / Samdani

    Plugin Author Golam Samdani

    (@samdani)

    Hi Kevin,
    Fixed the issue!
    Now showing Logos after disable Media Optimization at WP Rocket Settings

    Regards / Samdani

    Thanks a lot Samdani for youre quick answer and solution !

    Case closed 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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