Logo disappears when Lazy Load is enabled

Resolved sonicplumber
(@sonicplumber)

4 years, 9 months ago

When I enable Lazy Load, the logo in the header of my page appears for a few milliseconds and then disappears when page is fully loaded.
I have added the URL to the image in the ‘Lazy Load Image Excludes’ list.
However that is not changing anything, if i disable Lazy Load the image loads fine.
Please advise how exactly I can fix this.

The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

Hi,

Are you sure it works with lazyload OFF ?

on my visit if I bypass LSCWP, it still lazyloaded

Best regards,

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

If i turn Lazyload on, the logo and a few more images are not loading, they are blank white.
On the home page, the logo in the top section and the instagram post images which appear just below the main slider disappear when Lazyload is turned on.
It is off now. I am a bit if a noob with this and i’m not sure what ‘bypass LSCWP’ means.

Regards,
Brian

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

could you please disable LSCWP right now , I will stay online and check it right away

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

I am not sure where to find this option to disable LSCWP. Could you please guide me.

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

Hi,

just go to wp-admin -> plugin page , disable LiteSpeed Cache plugin

Best regards,

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

I have just disabled the Litespeed plugin. Please check.

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

Hi,

Yes , you can re-enable it now

and please check my screenshot , it is still lazyloaded that logo somehow , not related to LiteSpeed Plugin

https://www.litespeedshare.net/2020/10/5188c6-lazyload-logo.mov

specially when you throttle the connection to 3G, it will show up more obvious

Best regards,

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

Ok, i’m not sure where to go from here. I mean it is loading fine now with the plugin enabled or disabled.
The problem occurs only when i enable the setting for Lazyload within the plugin under media settings.
Please look at screenshot, i have just set it on right now and the logo disappeared. If i turn this one particular setting is when the problem occurs.
https://drive.google.com/file/d/1y8shETu2Mg6AaxnKQCL6n6_fpF3QWtes/view?usp=sharing

Regards,
Brian Noronha

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

what was the name you put in exclude ?

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

This is the link for the image of the logo that i used in the exclude section

/wp-content/uploads/2019/11/Brian-logo-long-5mb-scaled.jpg

Also another thing I noticed is that if i go to any of my product pages below the images for the first 2 line of products does not appear in each category.
https://www.sonicplumber.com/product-category/motocross-parts/
https://www.sonicplumber.com/product-category/pro-audio-cables/
https://www.sonicplumber.com/product-category/adapters-converters/

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

try use “logo” in exclude list and screenshot me after you set it

please do remember purge all

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

Adding logo seems to have fixed the issue with the logo.
But images on other pages are still an issue, the first 2 lines of each product, the thumbnails are missing. Also the Social login buttons for Facebook and Google login buttons are gone in the My account tab section.

Screenshots
https://drive.google.com/file/d/1LNFqPbmoh2qxHqI0CEjOx4alhIhYnuuS/view?usp=sharing
https://drive.google.com/file/d/1J68kHvlPD2_uS6Xp6Z1bzfPxFB-lFw0n/view?usp=sharing
https://drive.google.com/file/d/18qEe344Jr99MtkuezWVXjQsBGRDQSfli/view?usp=sharing

Please advise.

Plugin Support qtwrk
(@qtwrk)

4 years, 9 months ago

Hi,

Please keep one topic for one issue.

if logo issue is OK now , please mark this one as resolved and open a new topic.

Best regards,

Thread Starter sonicplumber
(@sonicplumber)

4 years, 9 months ago

ok

Viewing 14 replies - 1 through 14 (of 14 total)

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