Logo after scrolling disappears

  • Resolved eltoine

    (@eltoine)


    5 years, 9 months ago

    Hi I just updated your plugin and I see that the logo at our shop http://www.linsenklick.ch disappears after scrolling. Please check at http://www.linsenklick.ch and and fix it or update your plugin again!

    check our Staging Page where we didnt update your plugin and it works correct with the logo:

    staging.linsenklick.ch

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Leap13

    (@leap13)

    5 years, 9 months ago

    Hi @eltoine

    Thanks for contacting Leap13 support!

    I’m not sure if I’m missing something here. I’ve checked the page you sent above, but I couldn’t find Premium Addons for Elementor plugin installed and activated on your website. So, could you please let me know if I’m doing something wrong?

    Regards

    Thread Starter eltoine

    (@eltoine)

    5 years, 9 months ago

    Hi

    Of course we have it installed. we just use it when we create landing pages and not at the main page. check again.

    Premium Addons for Elementor
    Deaktivieren | Übersetzen | Rollback | Einstellungen | Rollback to Version 3.21.6 | Go Pro

    Premium Addons for Elementor plugin includes widgets and addons like Blog Post Grid, Gallery, Carousel, Modal Popup, Google Maps, Pricing Tables, Lottie Animations, Countdown, Testimonials.
    Version 4.0.3 | Von Leap13 | Details ansehen | Docs & FAQs | Video Tutorials

    this is written in the backend. trust me we have your plugin.

    Please help.

    Plugin Author Leap13

    (@leap13)

    5 years, 9 months ago

    Hi @eltoine,

    Sorry for the misunderstanding.

    Well, I’ve checked your page and I can see the issue, but I’m not sure what can cause such thing.

    I believe this can happen due to a conflict in one of CSS/JS files added by the plugin.

    Our devs will need to check this further from your end. They would be so glad to help, but please send us a message on our website so they can check and help getting this resolved ASAP.

    Regards

    Thread Starter eltoine

    (@eltoine)

    5 years, 9 months ago

    Hi, our webdeisgner fixed it, he wrote: “Someone edited the custom CSS” so I am pretty sure of course of the big update there are more other bugs which you urgently need to check.

    See u.

    Plugin Author Leap13

    (@leap13)

    5 years, 9 months ago

    Hi @eltoine

    So glad to hear you managed to resolve this. You can send us anytime you want and the team would be so glad to help 🙂

    Thanks so much for the feedback and hope you like the amazing features we recently added 😉

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

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