Support » Fixing WordPress » Login with broken plugin w/o database or ftp access

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  • Moderator Jan Dembowski

    (@jdembowski)

    Brute Squad and Volunteer Moderator

    Without being able to log in, get access to the DB, or access the file system (ftp or otherwise), you won’t be able to fix this.

    Have your friend contact her web host and ask them to delete that plugin’s directory and files. After that your friend should get the details on how to access her hosts file system.

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