Support » Plugin: SiteGround Optimizer » Login & Voucher Boxes on checkout flash open on load

  • Resolved kyarauk

    (@kyarauk)


    Since updating to version 5.5.7, I have started to experience both the login and voucher boxes on the checkout page flashing open on load. I can only assume this is something to do with the new Javascript combining. I have tried to pick which file/script to exclude but I am not able to identify these.

    Steps to replicate
    – add item to cart
    – proceed from cart to checkout
    – problem is seen on load where both boxes are expanded and after a few secs collapse as expected

    I have since upgraded to 5.5.8 and I still have the same issue.

    Can you help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @kyarauk

    I’ve checked your site, but I don’t see anything unusual.

    When the CSS is loaded, the login box is hidden, but even with Combine JS disabled, I see the same behavior.

    Is it possible to provide more details, please?

    Regards,
    Stanimir

    Thread Starter kyarauk

    (@kyarauk)

    Hey @sstoqnov

    Here is a screencast of the issue, as you can see the boxes are both expanded and then collapse into the blue notices https://drive.google.com/file/d/1QzYfAhTR058fb45NqPHn9lizldBTzFgY/view

    Also, not sure why this has been marked as resolved

    • This reply was modified 1 year, 2 months ago by kyarauk.
    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    It is marked as solved because this is how the combination works. Scripts are combined and loaded in groups on the location they are enqueued. The flashing is not caused by the SG Optimizer but the way your script is configured. Please, contact your theme developer for additional information on this.

Viewing 3 replies - 1 through 3 (of 3 total)
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