Login rename leads to white screen

  • Resolved seedy

    (@seedy)


    8 years, 5 months ago

    I posted a query about this issue first on the dev’s blog page for this function, which they link to from the plugin pane itself. It was deleted without comment, although others that recently commented there with issues were answered.

    I suggest that if devs want support posts to only be posted here of WP Support, put a link to this page and a note stating that posts should go here to save people writing up an issue twice. Resolving the issue potentially helps both of us.

    So the issue…

    I have 2 WP sites running parallel on same shared host account. Fully updated.

    One with renamed login page works fine, the other goes to blank white screen. Changing the name doesn’t help. The one with the white screen does log in, if I go to the base URL the page loads and the admin bar is present. But repeated attempts only get to a white screen.

    Turning off the feature results in a normal login.

    Thank you for any help.

    https://wordpress.org/plugins/wp-simple-firewall/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Paul

    (@paultgoodchild)

    8 years, 5 months ago

    If you’re getting a white screen, then it’s generating an error somewhere.

    Have a look on your hosting for an error_log file… or wherever your host is storing error logs and can you reload your white screen and then post the most recent entries in there?

    Thanks

    Thread Starter seedy

    (@seedy)

    8 years, 5 months ago

    Thank you Paul, I looked into various directories on my shared account and came across error_log files, but many aren’t recently updated and the most recent had nothing pertaining. cPanel offers an error log panel, but it comes up blank.

    IIRC, there was a way to make PHP report errors in the browser, like a verbose mode, but I’ve lost track of how to do that. Also, it happened right after the recent SSF update. The other site got updated the next day and didn’t have the same issue.

    I imagine that this feature is a PITA to support, but given the amount of attempts on my login.php when it’s accessible under its own name, I think it’s a worthwhile feature and am grateful for it.

    Plugin Author Paul

    (@paultgoodchild)

    8 years, 5 months ago

    Do you have any other plugin whatsoever installed that might affect user logins or security etc?

    Thread Starter seedy

    (@seedy)

    8 years, 5 months ago

    Hey Paul, good idea. I shouldn’t have bothered you without thinking of it. I opened the Plugins page for both sites and disabled plugins unique the troubled site one by one. I tried security or related ones first and found no winner.

    Then I tried disabling Sell Media and login works again. I wasn’t actively relying on SM, just playin’, so it’s no loss at this time. If I do end up using it on another site I’ll know that I’ll need a different firewall. Or maybe the folks at https://graphpaperpress.com/ would be interested in the conflict if it’s reproducible.

    Thanks for your patient help.

    Plugin Author Paul

    (@paultgoodchild)

    8 years, 5 months ago

    Yea, I guess they’re running something that breaks with this feature. If you can’t rename your login, it’s not the worst thing in the world… it’s really only “security through obscurity” and reduces your surface area of attack. The real protection comes through Login GASP protection, and 2-factor auth.

Viewing 5 replies - 1 through 5 (of 5 total)
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