Support » Plugin: Wordfence Security - Firewall, Malware Scan, and Login Security » Login redirect loop issue while Wordfence is activated

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  • Hey @schuylinc,

    Did you try reinstalling Wordfence by using the Wordfence assistant to make sure no code or data was leftover?

    https://www.wordfence.com/help/advanced/remove-or-reset/

    If you have already tried this, or it doesn’t help can you please try disabling Two-Factor and CAPTCHA to see if it helps?

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter Schuyl, Inc.

    (@schuylinc)

    I apologize for the late reply, but the login loop issue still persists.

    We’ve attempted to clear Wordfence data using the Wordfence Assistant plugin, and we never had Two-Factor or CAPTCHA enabled.

    After reinstalling and reactivating Wordfence, the issue returned.

    Thread Starter Schuyl, Inc.

    (@schuylinc)

    To whom it may concern:

    We have resolved the issue.

    There was an issue with the WordPress database tables. When we performed the migration, there was an error importing certain tables which caused rules for primary keys and indexes to not be assigned.

    We have reverted the website to the latest functional state, imported the database again with correct collations, removed unnecessary plugins and plugin tables, and reinstalled WordPress.

    Thank you for reaching out to us beforehand.

Viewing 3 replies - 1 through 3 (of 3 total)
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