Support » Fixing WordPress » Login problems after upgrading to 2.8

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  • As message such as [MySQL server has gone away] typically means your database server is down. Wonder if you host might shed some light on that?

    wow… I just posted a similar question earlier today. I can’t get the system to keep my password either… I don’t know which version I have of WordPress as this is very new to us and I am not the web creator for our company… just an admin on the account… As Michael stated above I doubt that our server was down because I would not be able to access anything else if it was… I also tried it from a different computer and locale and it didn’t work for me there either….

    Any suggestions?

    dw1234 – your topic here is a different problem likely because there’s a plugin involved.

    Thanks Michael. MySQL server does appear to be up and running, according to phpMyAdmin. The blog that it runs also seems to be working as well. It’s just the admin/login pages I’m having trouble with.

    Got a link for that dma?

    The phpMyAdmin page? I do but it requires a login to access. Is there a way I could upload a screenshot or PDF or send to you directly?

    Okay, nevermind that. If you disable all plugins what happens?

    If necesssary:
    How to deactivate all plugins when not able to access the administrative menus?

    Thanks. When I disable all plugins per your linked page I get a completely blank page when attempting to go to /wp-admin to login – no errors, no text, nothing at all, even when I try to view source.

    Delete the wp-admin and wp-includes folders, then upload those from the 2.8 distribution available via the Download tab at the top of this page.

    Uploading WordPress to a remote host

    Done, but unfortunately no change – no login screen.

    But your blog is working minus being able to administer…?

    Yes, that does seem to be the case.

    Link to see blog, please.

    Just managed to get back in. My service provider put in a workaround that got rid of the MySQL error message and allowed me to login. So it looks like the problem has been resolved, I think. I am awaiting details from them on the fix they applied and will post it here for the benefit of others that might encounter this same problem.

    Thanks very much for your assistance.

    FYI for anyone else that might experience this issue, I contacted my service provider who increased wait_timeout for MySQL not to kill connections after 15 seconds. Seemed to do the trick.

Viewing 15 replies - 1 through 15 (of 16 total)
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