Login page endless loop

  • Taeo

    (@taeo)


    9 years, 6 months ago

    Hi,

    I’m having a problem with the login page endlessly redirecting to itself. No error messages. We’re only seeing this with a newly deployed staging site on Rackspace Cloud Servers which leads us to believe it has something to do with their environment. Do you know what might cause an issue like this?

    Thanks! Really appreciate this plugin – it’s a standard for our agency!

    https://wordpress.org/plugins/password-protected/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ben Huson

    (@husobj)

    9 years, 6 months ago

    First thing I would check is wether there is any sort of server-side caching enabled – the plugin does tend to work with caching very well.

    Thread Starter Taeo

    (@taeo)

    9 years, 6 months ago

    Gotcha. I think the setup uses Varnish for caching which I believe is what WP Engine uses as well. Having Rackspace look into it – will report my findings.

    Thread Starter Taeo

    (@taeo)

    9 years, 6 months ago

    Unfortunately I wasn’t able to solve things with Rackspace.

    As best we can tell it’s the Varnish VCL configuration that is breaking the plugin. Inspecting resources shows that the “bid_1_password_protected_auth” cookie is not set after filling out the login form. I know that Varnish will disregard cookies when individual static files are served to cut down on overhead but I don’t know how that affects your plugin.

    Unfortunately we can’t turn off Varnish completely because it is what keeps WordPress in sync when load balanced across multiple servers. I’m sure this is the same reason WP Engine does not work.

    I will try looking into it a bit more myself but if you have any ideas or recommendations on places to look I’d appreciate it. I’ll gladly share any solutions I find.

Viewing 3 replies - 1 through 3 (of 3 total)
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