Hi,
please give us some more details at our email support@secsign.com
Maybe you use another plugin which is interfering. Can you please send us the URL of your wordpress blog and a list of other wordpress plugins you use?
We will then investigate this problem further.
Greetings
The SecSign-Team
Thread Starter
paspao
(@paspao)
Hi,
thank you for your prompt reply.
After some more troubleshooting I identified that NinjaFirewall firewall feature was blocking the login process.
Now I have to understand what specific setting (filters on post, get… ) I have to change to keep both firewall on anl SecSign working.
If you have any hint it will be appreciated.
Thank you
P.
Hi,
we have installed the plugin for testing purposes. After that we tried to check almost every option of the firewall plugin, but not matter what option or value we changed, our plugin is still working.
So for further troubleshooting, can you send us your options especially what you have done at the sections:
“Login Protection”
and
“Firewall Policies”->”HTTP response headers”
“Firewall Policies”->”PHP”
Beside this, can you have a look at the plugin logfiles? Is there logged anything noticeable?
We guess that the firewall plugin is blocking something like the answer of the id-server.
You can send this information at our email support@secsign.com
Beside this in some browser you can see if javascript errors occur. So when you try to login using our plugin and with the enabled firewall plugin do you have any javascript errors? JS errors can occur because of interferences between plugins.
Greetings
The SecSign-Team
Problem resolved. If you have any more problems, please contact us at our email support@secsign.com or in this forum.
Greetings
The SecSign-Team
